Due to unforeseen circumstances, photos of the arrangements may represent the overall theme or designer look and may include a unique vase or holder which cannot be exactly replicated. In cases such as this, your bouquet may not precisely match the photo. With that in mind, substitutions of available flowers and containers will be used to create the arrangement that best fits the selected design. Changes in weather, seasonality, and market availability of product are factors in these circumstances. Please keep in mind that the designer will best suit the style, theme and color scheme that you have selected and will only substitute items if needed that are equal or higher value.
Upon availability and approval by management, substitutions can be made to floral arrangements when picked up on the same day. Orders for special events do not apply due to prior agreements.
Non-floral items purchased must be returned within 48 hours for full refund or exchange with proper receipt. No receipt, no refund or exchange.